How to Add a Recipient and Receive Funds

To receive funds raised from your GiveSendGo campaign, you need to add a recipient. This recipient will be prompted to verify their identity and provide their bank details. Please note that your campaign must be published in order to add a recipient.

Steps to Add a Recipient

Are you the campaign owner?

If so, you'll see an Add Recipient button in your dashboard. Click it to open the Recipient Details form, where you’ll enter your info and connect your bank.

Did the campaign owner add you as the recipient?

Once you’ve formally joined the campaign as recipient:

• Go to your My Campaigns page

• Find the campaign preview card

• Click the green Connect to Payment Solution button

  • This will open the Recipient Details form

Alternatively, you can click Campaign Dashboard then open the Recipient Details section.

Recipient Types and Requirements

You can add either an individual or a business as a recipient for your campaign. Here are the different recipient types and their requirements:

Individual (Self)

If you're adding yourself as the recipient, you'll need to provide your identity and bank details for verification.

Individual (Someone Else)

If you're adding someone else, just enter their name and email. We'll email them an invitation and instructions on how to join the campaign as recipient, verify their identity, and connect their bank account.

Business/Organization

For businesses or organizations, you will need to enter:

• The business name

• Employer Identification Number (EIN), if applicable

• The details of the legal representative

The legal representative will receive an email with instructions on how to provide their banking details. If you’re the legal representative, the email will guide you through the process.

Legal representatives must be authorized to represent businesses and comply with financial regulations to ensure secure transactions.

Verification Requirements

All recipients on GiveSendGo must complete identity verification—this step is required to meet financial regulations. To successfully verify a recipient's identity, they must be 18 years of age or older and have:

• A bank account based in the same country as the campaign
• A government-issued photo ID that includes their date of birth
• A phone number
• A residential address
  • PO Boxes are not accepted
• A valid tax ID

Heads up: This process typically takes up to 48 hours. Additional documentation may be requested in some cases. Once verification is complete, the Recipient Details section of your campaign dashboard will become Payouts. This is where you'll manage transfers, see completed payouts, and more. Learn more about payouts in our article Accessing Payouts and Managing Funds on GiveSendGo.

Want a quick walk through? Watch this video to see how easy it is to add a recipient to your GiveSendGo campaign:

Still Need Help?

If you need further assistance with adding a recipient or filling out the Recipient Details form, click the Contact Us button at the bottom right of the page to reach out to our team. We’re here to help guide you through the process.